Condominium boards have a duty of care to provide a safe living environment for residents. Yet many condo corporations still rely on outdated security measures that leave buildings vulnerable. Here are five best practices every board should implement.
1. Professional Concierge Security
A trained concierge guard serves as the first line of defense. Unlike a simple front desk attendant, a professional security concierge:
- Verifies visitor identity and purpose
- Monitors CCTV feeds in real time
- Responds to emergencies and coordinates with first responders
- Enforces building rules and bylaws
- Maintains detailed logs of all building activity
2. Layered Access Control
Effective condo security uses multiple layers of access control:
- Fob or key card entry for main entrances and parking
- Intercom/video verification for visitor access
- Elevator restrictions limiting floor access to residents
- Secondary authentication for amenity spaces (gym, pool, party room)
Regularly audit and deactivate fobs for moved-out residents and lost keys.
3. Camera Coverage & Monitoring
Install cameras at all entry/exit points, parking levels, elevators, stairwells, and common areas. But cameras alone aren't enough ensure they are:
- Actively monitored (not just recording)
- Well-maintained with clear image quality
- Properly signed to meet Ontario privacy requirements
4. Emergency Preparedness
Every condo should have documented procedures for:
- Fire and evacuation
- Medical emergencies
- Power outages
- Severe weather
- Security breaches or active threats
Conduct annual emergency drills and ensure all security staff are trained on building-specific protocols.
5. Regular Security Audits
Engage a professional security company to conduct annual audits. A thorough audit examines:
- Physical security measures
- Technology infrastructure
- Guard performance and protocols
- Resident feedback and incident trends
Partner with Alpha Security
We specialize in residential and condominium security across the GTA. Our concierge guards are trained specifically for residential environments and understand the balance between security and hospitality.
Contact us for a free building security assessment.